Commercial Cleaning Gilbert

Frequently Asked Questions About Commercial Cleaning

What should I look for in a commercial cleaning contract?

A well-drafted cleaning contract is essential to protect your interests. Key elements to include are:

• Scope of services: Clearly defined cleaning tasks and areas covered.
• Cleaning frequency: How often cleaning will be performed (daily, weekly, monthly, etc.).
• Pricing and payment terms: Detailed cost breakdown and payment schedule.
• Liability coverage: Proof of insurance for accidents or damages.
• Termination clause: Procedures for ending the contract, including notice periods.
• Service guarantees: Any guarantees of service quality or satisfaction.
• Products and equipment used: Specifications for cleaning products and equipment.

Review the contract carefully and clarify any uncertainties before signing.

What questions should I ask potential commercial cleaning services?

Before hiring a commercial cleaning company, gather information to ensure they meet your requirements:

• Experience: 'How long have you been providing commercial cleaning services?'
• Licensing and insurance: 'Are you licensed and insured? Can I see proof of coverage?'
• Cleaning methods: 'What cleaning methods and products do you use?'
• Employee training: 'Are your employees trained and screened?'
• References: 'Can you provide references from previous clients?'
• Security: 'What security measures do you have in place?'
• Damage policy: 'What happens if something is damaged during cleaning?'
• Specialization: 'Do you have experience cleaning businesses like mine?'

Asking these questions will help you make an informed decision.

What's the best way to handle unexpected cleaning issues or emergencies?

Unexpected messes happen, and being prepared ensures a swift resolution:

• Open communication: Immediately inform your cleaning service of any issues.
• Document the problem: Take photos or videos of the issue for reference.
• Emergency contact: Have an emergency contact number for your cleaning company.
• Contingency plan: Discuss a plan for handling spills, biohazards, or other emergencies.

Proactive communication and a clear plan minimize disruption and ensure a prompt response to unexpected cleaning situations.

What is included in typical commercial cleaning services?

Commercial cleaning services encompass a wide range of tasks tailored to meet the specific needs of businesses. Standard services often include:

• Floor Cleaning: Sweeping, mopping, vacuuming, and treating various floor types (e.g., hardwood, tile, carpet).
• Restroom Sanitation: Disinfecting toilets, sinks, countertops, and replenishing supplies.
• Trash Removal: Emptying wastebaskets and replacing liners.
• Dusting: Removing dust from surfaces, furniture, and fixtures.
• Surface Disinfection: Sanitizing frequently touched surfaces like doorknobs, light switches, and telephones.
• Kitchen/Breakroom Cleaning: Cleaning appliances, countertops, sinks, and microwaves.

Many companies also offer specialized services like window cleaning, carpet cleaning, upholstery cleaning, and post-construction cleaning. Discuss your specific requirements with potential providers to ensure they can meet your needs. Use CleaningMatch to connect with reputable commercial cleaners in your area and compare customized quotes.