Carpet Cleaning Asheville

This company is WONDERFUL! They've come twice to clean my 93+-year-old Mama's recliners and carpeting and made things look like new. They're kind and respectful and thorough. I wish I could give them even MORE stars!

~ L. Hay

Thanks to Scott, Russell and the Five Step crew for making our 40 year-old oriental rugs look great! They were quick to respond, friendly, courteous, and on time for pick-up and delivery. Plus reasonably priced. I'll certainly use them again and recommend them to friends.

~ Elizabeth Martin

I was told by my very savvy realtor that I had to replace the carpets in my 2 bedrooms as they could never be sufficiently cleaned. Surprise!! They look brand new after being cleaned by Chris and Mitch from Five Step Carpet Care of Asheville. What a savings! Not having to go thru the hassle or expense of getting new carpets. Not only do they do quality work, but the staff is very available, concerned about meeting client needs, and easy to work with. The best carpet cleaners I've ever had!

~ Sandie Seigal

The folks Five Steps Carpet Cleaning are so knowledgable, responsive & on time. My carpets look like new. They also had my upholstered furniture & my oriental while there. Great quality & sevice.

~ Amy Davison

Wow, what a great job Scott and crew did. Carpet and upholstery cleaning done to perfection. Explanations of work being done.The work was completed with great results with positive attitudes.I highly recommend 5 Step Carpet Care.

~ Chris Silliman

They were awesome! Did a wonderful job cleaning our rug and came out to pick it up and bring it back exactly at the time they promised. So easy - I'd recommend them to any and everyone!

~ Robbie Ericson

These guys are terrific! Very upfront with services and pricing. Very prompt and professional with pickup and delivery. The large area rug was well cleaned. Also helped me out with some pads for hall runners. Thanks for all the help guys!

~ DANIEL JACKSON

It is always a pleasure working with Five Step Carpet Care. They treat us and our clients with the upmost thoughtfulness and care. We have worked with them for years and look forward to continuing to do business with them in the future. Highly recommend!

~ Emily Worley

We had five step come do one of my carpets and they did such a great job that we had Chris and his partner come out to do our engineered floors. They were absolutely beautiful when they were done. We just recently had them come back and do the rest of the carpets in the house. I can only say they were Fantastic and very professional! I would recommend the company and Chris to everyone. Thank You Chris!!!

~ Judith Dinelle

This company will give you 100 percent satisfaction in every aspect of the experience! We have used them multiple times over many years and have appreciated the professionalism, quality and efficiency they provide. We will continue to use this outstanding company for all of our carpet cleaning needs in the future.

~ Kathleen Blackburn

My first experience with FSCCA was excellent. Cleaning a very soiled silk rug and floor lining came out looking brand new and cleaned two soiled recliners with coffee stains. They took the rug and lining to clean in-house. Back in less than 2 weeks. Very nice folks and communicative. I'm so glad that I found them. Just in time for the holidays.

~ Jacquelyn Hallum, MBA, MHA

What a hardworking outfit! Chris & crew arrived on time, got right to work, and did a splendid job on our 30-year-old couch. Embedded stains are so gone! It looks like a new couch. As he assured us, the carpets did not transfer any moisture onto our wood floors; the carpets were barely damp to the touch and only on the top. We are very pleased with the results and would definitely use this company again. Highly recommended. And local too!

~ marie marcella

I can’t say enough about Scott and his team at five stop carpet care. I called him in a panic when my African desert tortoise took a giant poop on my brand new white rug! He eased my mind and came to pick up that rug and another rug for cleaning. The stain is completely gone and the service was stellar. He even manage to get the rug back to me the day before Thanksgiving in time for my family gathering. We’ll be customers for life.

~ Arleen Ferrara

Five Step Carpet Care has been coming to our rescue for over 10 years- personally and for our clients. Responsive, Professional, Friendly and Efficient is the only way this company operates. Over the years, they have taken care of our carpeting, upholstered furniture and area rugs which they clean off site in their own shop. 5 Step Carpet Care goes above and beyond every time they have been to our home! I highly recommend this family owned and operated company- they are top notch!

~ Jenny Williams

Family owned and their level of service is incomparable to any others I’ve worked with, especially the carpet cleaning franchises. They’ve also done excellent work cleaning my wool & oriental rugs, where they take them to their facility for an extensive gentle cleaning process. All that, plus very fair pricing!

~ Alice Dunbar

I am writing to express my wholehearted recommendation for Scott and Richard’s oriental carpet cleaning. They are committed to excellent service.Their professionalism and attention to detail were evident in every aspect of their work. Whether it was a routine maintenance task or addressing a specific issue, they consistently approached their responsibilities with a high degree of conscientiousness.One of the standout qualities of Scott and Richard is their punctuality. It is rare to find service providers who not only meet but often surpass expectations when it comes to timeliness.Their work was nothing short of excellent. They approached each task with a keen eye for detail, and completed it to the highest standard.In conclusion, I highly recommend Five Step Carpet

~ Doreen Tanenbaum

“I have been doing business with Swannanoa Cleaners in North Asheville on Merrimon for about 10 years. The service I receive is truly wonderful!”

~ John Huie

“I just wanted to let you know what a incredible job your company did restoring my mothers vintage wedding dress. We gave it to my daughter, who was VERY close to her Grandmother, for Christmas and she was blown away. Thank you so much for the amazing job you did!!!!!!”

~ Ken

I can’t say enough about the excellent service and very friendly staff at Swannanoa Cleaners East. They are always willing to help and I consider them as friends. I have used them for over 30 years and wouldn’t even consider going anywhere else.

~ S. Sloan

Dear Swannanoa,  Just wanted to tell you that your employee Vicky Hyder at your Merrimon Ave. store is a real treasure. She is always so helpful and sweet, and she is a wonderful representative of your company.  We appreciate your excellent cleaning all these years–44 to be exact!

~ E. Carr

This company is WONDERFUL! They've come twice to clean my 93+-year-old Mama's recliners and carpeting and made things look like new. They're kind and respectful and thorough. I wish I could give them even MORE stars!

~ L. Hay

Thanks to Scott, Russell and the Five Step crew for making our 40 year-old oriental rugs look great! They were quick to respond, friendly, courteous, and on time for pick-up and delivery. Plus reasonably priced. I'll certainly use them again and recommend them to friends.

~ Elizabeth Martin

I was told by my very savvy realtor that I had to replace the carpets in my 2 bedrooms as they could never be sufficiently cleaned. Surprise!! They look brand new after being cleaned by Chris and Mitch from Five Step Carpet Care of Asheville. What a savings! Not having to go thru the hassle or expense of getting new carpets. Not only do they do quality work, but the staff is very available, concerned about meeting client needs, and easy to work with. The best carpet cleaners I've ever had!

~ Sandie Seigal

Jarvis was so pleasant and friendly. Very quick and efficient with air duct cleaning and it already feels immensely better in my house! Thanks Jarvis!

~ Kelsi Christensen

The carpet cleaner Jarvis arrived with a smile, worked with a smile and left all of us with a smile. The carpet had quite a few stains and he came in and made it look as if it had just been installed from the factory. The process was clean. It had a great citrus smell which was very pleasant. I will call Zerorez every time I have a renter move out. It's an amazing transformation from gross to great! Thank you!

~ Marie Case

Jarvis did a fantastic job! He walked me through the process of what was going to happen, discussed problematic areas, and procedures to resolve them. He did a great job! I would recommend him to anyone. The company was easy to work with as well.

~ Bill Anderson

Jarvis has been to our home on 2 occasions to clean the carpets. He is conscientious and thorough with the job. Appreciate Jarvis and the care he takes making sure the carpets are clean.

~ Eleanor Thompson

Have had different companies before but have to say how great Zerorez is. Professional. Showed up on time and efficient. Reviewed areas to treated and concerns and cost. My carpet looks new! Jarvis, Thanks, keep up the good work.

~ Troy Wightman

Professional, punctual, and thorough: we can't recommend Brandon enough!

~ Marjorie and John M.

My house is sparkling clean after every visit; Brandon cares about the details and takes pride in his work.

~ Nate L.

Always willing to help out at the last minute with my rental properties when I need a move-out deep cleaning - trustworthy and reliable!

~ Heidi G.

Steam-master answered the phone when I called, scheduled an appointment for the next day, and showed up 15 minutes... early. Two gentlemen were professional, introduced themselves, asked questions about my expectations, and got to work. They did a very thorough job and I was a happy customer.

~ Billy Specht

I have used them twice now. Very good. Thanks Daniel.

~ Rich MDC

Thorough and reasonably priced!

~ Guy (guyofhavens)

Great job on my carpet

~ Robert Lasater

Great service... timely, professional, great job! Our carpets had not been cleaned since we built our house several... years ago. With a dog and kids, it was way overdue. I couldn’t be happier with the job that was completed by Steam Master of Fairview. My carpets look like new!

~ Ann Miller

I had my carpets cleaned two years ago when we moved into our house. Now we are moving and again calling on Steam... Master to clean the new house before moving in. They do fantastic work!

~ Jason Cox

The technician Stephen was on time, professional and did a superb job cleaning my carpets. He even gave me tips in how... to protect high traffic areas. I will be a loyal customer! Thank you!

~ William Holland

Great service and gave prices up front. Sonny was on time and worked hard . I was very pleased and would recommend... this company, particularly Sonny as the rug cleaner. . The upstairs carpet looks great and he was able to get the stains out of 2 area rugs that i thought were ruined.

~ Kathryn Swaringen

I just had Eric from Steam Master Carpet come by and he did an amazing job. Thoughtful, courteous, and hard working. ... I have 2 dogs and after he was through with it, this carpet looks like it just came from the store!Not only that but I had a very small window of time to get this done. Jenny was able to get me in and all this came together like it was orchestrated. Thank you all SO much for your hard work and candor. I will and would recommend you to anyone that needs carpets cleaned quickly and efficiently!

~ Faidian

I was very impressed with the service I received from Inspection Ready Cleaning. They were prompt, professional, and did an excellent job cleaning my carpets.

~ John D.

I was so impressed with the quality of the cleaning service. The carpets are like new again. We will definitely use these folks again and recommend them to all our neighbors and friends.

~ James M.

Would definitely recommend! On time, responsive, quick, and professional. They removed some pretty tricky stains from our carpets and were lovely to deal with.

~ Carrie H.

We have used Dry Master carpet care many times and have always been extremely pleased with the quality and thoroughness of the job done.

~ Susan A.

Great professional job well done with promptness! Called yesterday, came today. Finished in 1.5 hours with great results!

~ David B.

Hey all we have had Monica and Joe alot of times they do a great job and are great people so if you need a good carpet crew call them and they also have done our church to so give them a call and a reasonable price to

~ Lisa Marie H.

Got my carpets cleaned and stretched and the entire house cleaned. When they finished it smelled very nice and we were ready to move in!

~ Michael P.

Joe does an amazing job, he first did my families cabin 4 years ago, then 2 years later, then did our new home 2-3 years ago also. Great people, awesome work!

~ Joshua H.

Reed cleaned my whole rental house it was unbelievably, beautiful carpet when they got done... Even sent me pictures while they were cleaning it so I could see the difference of the dirty carpet versus the clean side. Such a nice guy, and the owner too, so I got work from done from the owner himself! Easy to work with. Will have him do my home also. Carpets look just like new. I haven't tried his stretching services but I'm sure he does great work.

~ Shirley T.

I highly recommend Reed's for carpet stretching. I have Berber carpet which is extremely hard to deal with but Reed did a wonderful job stretching areas that needed attention. The company is very responsible, answered my call immediately, and was at my house within a couple of days to do the job. He was quick and professional. I will not hesitate to use that company again for carpet repairs or cleaning.

~ Thomas S.

I really can't say enough great things about Reed! He gave me an excellent deal on carpet that I thought couldn't be salvaged!!! I should've taken before pics! He is excellent! 16 year old (very soiled from raising boys) carpet looks like new again! Look no further, this guy is THE MAN! He did such a GREAT JOB A+++++

~ Nikki H.