Carpet Cleaning Franklin

AJ Chem-Dry has been a trusted name in carpet cleaning for thousands of households.

~ Satisfied Customer

Their cleaning process is drier, cleaner, and healthier for your home.

~ Happy Homeowner

I had such an amazing experience from beginning to end! It was so easy to book online, technician was right on time, he was very thorough and explaining the process and what I should expect. He definitely exceeded my expectations, and was done in an hour. My carpets look beautiful!

~ Roxy L.

This is our first experience w/Zerorez. My first point of contact was well informed, professional, helpful, assisted with an expired discount code and promptly booked the appointment. The service tech was on time, knowledgeable, and professional.

~ undefined

Services rendered were amazing! The young man who took care of our home was very professional and courteous. Service was quick and he thoroughly explained his process. We will definitely use this company again in the future and highly recommend to anyone in the market for cleanings! Thank you so much!

~ Keli H.

I used Zerorez for carpet and couch cleaning. The whole process was easy! I was able to make an appointment online. I received multiple reminders in anticipation of my appointment. There were no hidden fees, and I could process payment online when services were rendered. The team arrived on time and completed the work within an hour. I am very happy with the results. I will recommend and use your services again in the future!

~ Jenny H.

Extremely professional. They are upfront about any stains that may or may not come out. Service was super easy to book and the paying online feature was phenomenal - fast and easy. Overall I was very impressed and will definitely use them again.

~ Dale E.

Zerorez did a great job. They communicate effectively and make sure you're aware of all the details of your service. The technician was very professional and knowledgeable. He was on-time and very efficient with the time. I would definitely use them again

~ Brandy J.

Excellent job! We have used other companies before and this was the BEST by a long shot!! We were very impressed by our technician, who was so polite, informative, and helpful!! Our carpet looks great and we will definitely be using this company from now on.

~ Jacqueline C.

Dog shredded the carpet in the bedroom doorway. Tim from Creative Carpet came out to fix it. One hour later I'm very relieved and happy! Looks amazing and now I'm not worried about the landlord trying to charge me to replace all the carpet!

~ Jack in Fayetteville, NC

This company is WONDERFUL! They've come twice to clean my 93+-year-old Mama's recliners and carpeting and made things look like new. They're kind and respectful and thorough. I wish I could give them even MORE stars!

~ L. Hay

Thanks to Scott, Russell and the Five Step crew for making our 40 year-old oriental rugs look great! They were quick to respond, friendly, courteous, and on time for pick-up and delivery. Plus reasonably priced. I'll certainly use them again and recommend them to friends.

~ Elizabeth Martin

I was told by my very savvy realtor that I had to replace the carpets in my 2 bedrooms as they could never be sufficiently cleaned. Surprise!! They look brand new after being cleaned by Chris and Mitch from Five Step Carpet Care of Asheville. What a savings! Not having to go thru the hassle or expense of getting new carpets. Not only do they do quality work, but the staff is very available, concerned about meeting client needs, and easy to work with. The best carpet cleaners I've ever had!

~ Sandie Seigal

The folks Five Steps Carpet Cleaning are so knowledgable, responsive & on time. My carpets look like new. They also had my upholstered furniture & my oriental while there. Great quality & sevice.

~ Amy Davison

Wow, what a great job Scott and crew did. Carpet and upholstery cleaning done to perfection. Explanations of work being done.The work was completed with great results with positive attitudes.I highly recommend 5 Step Carpet Care.

~ Chris Silliman

They were awesome! Did a wonderful job cleaning our rug and came out to pick it up and bring it back exactly at the time they promised. So easy - I'd recommend them to any and everyone!

~ Robbie Ericson

These guys are terrific! Very upfront with services and pricing. Very prompt and professional with pickup and delivery. The large area rug was well cleaned. Also helped me out with some pads for hall runners. Thanks for all the help guys!

~ DANIEL JACKSON

It is always a pleasure working with Five Step Carpet Care. They treat us and our clients with the upmost thoughtfulness and care. We have worked with them for years and look forward to continuing to do business with them in the future. Highly recommend!

~ Emily Worley

We had five step come do one of my carpets and they did such a great job that we had Chris and his partner come out to do our engineered floors. They were absolutely beautiful when they were done. We just recently had them come back and do the rest of the carpets in the house. I can only say they were Fantastic and very professional! I would recommend the company and Chris to everyone. Thank You Chris!!!

~ Judith Dinelle

This company will give you 100 percent satisfaction in every aspect of the experience! We have used them multiple times over many years and have appreciated the professionalism, quality and efficiency they provide. We will continue to use this outstanding company for all of our carpet cleaning needs in the future.

~ Kathleen Blackburn

My first experience with FSCCA was excellent. Cleaning a very soiled silk rug and floor lining came out looking brand new and cleaned two soiled recliners with coffee stains. They took the rug and lining to clean in-house. Back in less than 2 weeks. Very nice folks and communicative. I'm so glad that I found them. Just in time for the holidays.

~ Jacquelyn Hallum, MBA, MHA

What a hardworking outfit! Chris & crew arrived on time, got right to work, and did a splendid job on our 30-year-old couch. Embedded stains are so gone! It looks like a new couch. As he assured us, the carpets did not transfer any moisture onto our wood floors; the carpets were barely damp to the touch and only on the top. We are very pleased with the results and would definitely use this company again. Highly recommended. And local too!

~ marie marcella

I can’t say enough about Scott and his team at five stop carpet care. I called him in a panic when my African desert tortoise took a giant poop on my brand new white rug! He eased my mind and came to pick up that rug and another rug for cleaning. The stain is completely gone and the service was stellar. He even manage to get the rug back to me the day before Thanksgiving in time for my family gathering. We’ll be customers for life.

~ Arleen Ferrara

Five Step Carpet Care has been coming to our rescue for over 10 years- personally and for our clients. Responsive, Professional, Friendly and Efficient is the only way this company operates. Over the years, they have taken care of our carpeting, upholstered furniture and area rugs which they clean off site in their own shop. 5 Step Carpet Care goes above and beyond every time they have been to our home! I highly recommend this family owned and operated company- they are top notch!

~ Jenny Williams

Family owned and their level of service is incomparable to any others I’ve worked with, especially the carpet cleaning franchises. They’ve also done excellent work cleaning my wool & oriental rugs, where they take them to their facility for an extensive gentle cleaning process. All that, plus very fair pricing!

~ Alice Dunbar

I am writing to express my wholehearted recommendation for Scott and Richard’s oriental carpet cleaning. They are committed to excellent service.Their professionalism and attention to detail were evident in every aspect of their work. Whether it was a routine maintenance task or addressing a specific issue, they consistently approached their responsibilities with a high degree of conscientiousness.One of the standout qualities of Scott and Richard is their punctuality. It is rare to find service providers who not only meet but often surpass expectations when it comes to timeliness.Their work was nothing short of excellent. They approached each task with a keen eye for detail, and completed it to the highest standard.In conclusion, I highly recommend Five Step Carpet

~ Doreen Tanenbaum

Best company out there. Easy to do business with, great quality jobs, and VERY reasonably priced. I use them any time I have a need and they are always available and easy to work with.

~ E. H.

Raleigh Chem-Dry is terrific. Our carpets look spectacular and they dry quickly. The stain fighter really works and makes it easy to clean up tracked in dirt from messy little paws between cleaning.

~ Michael C.