Carpet Cleaning Robeson

Frequently Asked Questions About Carpet Cleaning

What is the best carpet cleaning method?

The best carpet cleaning method depends on various factors, including the type of carpet, the severity of soiling, and your budget. Common carpet cleaning methods include:

• Hot Water Extraction (Steam Cleaning): This method involves injecting hot water and cleaning solution into the carpet and extracting it along with dirt and debris. It's effective for deep cleaning and removing stubborn stains but may require longer drying times.
• Dry Cleaning: This method uses a specialized cleaning powder or compound that absorbs dirt and is then vacuumed up. It's suitable for carpets that are sensitive to moisture or require faster drying times.
• Bonnet Cleaning: This method uses a rotary machine with a cleaning pad to buff and absorb dirt from the surface of the carpet. It's a quicker and less expensive method but primarily focuses on surface cleaning.

Consult with a professional carpet cleaning company to discuss your needs and determine the most appropriate cleaning method for your carpets.

What are some common carpet cleaning scams to watch out for?

Be cautious of these common carpet cleaning scams:

• Bait-and-Switch: A company advertises a low price but then tries to upsell you on more expensive services or treatments once they arrive.
• Unrealistic Promises: Be wary of companies that promise to remove all stains or odors, regardless of their age or severity.
• High-Pressure Sales Tactics: Avoid companies that use aggressive or high-pressure sales tactics to force you into making a decision on the spot.
• Lack of Credentials: Ensure the company is licensed, insured, and has a verifiable track record.
• Hidden Fees: Be clear about the pricing structure and any potential additional fees before agreeing to the service.

To protect yourself from scams, do your research, get multiple quotes, and choose a reputable carpet cleaning company with transparent pricing and a proven track record.

How much does carpet cleaning cost?

Carpet cleaning costs vary based on:

• Room Size: Carpet cleaning is often priced per room or square footage. Larger rooms or areas will generally cost more to clean.
• Cleaning Method: Different cleaning methods have different costs. Hot water extraction is typically more expensive than dry cleaning or bonnet cleaning.
• Stain Removal: Treating and removing stains may incur additional charges.
• Additional Services: Services like upholstery cleaning, pet odor removal, or carpet protection treatments will add to the overall cost.

To get an accurate estimate, request quotes from multiple carpet cleaning companies. Provide details about the size of the area, the type of carpet, and any specific cleaning needs you have.

What should I look for in a carpet cleaning warranty?

When considering a carpet cleaning warranty, pay attention to:

• Duration: How long does the warranty last? Look for warranties that cover a reasonable period, such as 30 days or longer.
• Coverage: What does the warranty cover? Does it cover re-cleaning if stains reappear or if you're not satisfied with the initial cleaning?
• Exclusions: What are the exclusions? Some warranties may not cover certain types of stains, pre-existing damage, or issues related to improper carpet care.
• Claims Process: How do you file a claim if needed? Ensure the claims process is straightforward and easy to understand.

A comprehensive and clear warranty provides peace of mind and ensures recourse if you encounter any issues after the cleaning.