Cleaning Services Greenbrier

Frequently Asked Questions About Cleaning Services

What is the difference between cleaning, sanitizing, and disinfecting?

While often used interchangeably, cleaning, sanitizing, and disinfecting have distinct meanings:

• Cleaning: Removing dirt, dust, and debris from surfaces using soap or detergent and water. It improves the appearance and removes visible contaminants.
• Sanitizing: Reducing the number of bacteria on surfaces to a safe level. It uses chemical disinfectants or heat to kill or inactivate bacteria.
• Disinfecting: Killing or inactivating most disease-causing microorganisms on surfaces. It uses stronger chemical disinfectants than sanitizing and targets a wider range of pathogens.

Cleaning is usually the first step, followed by sanitizing or disinfecting depending on the level of hygiene required.

Do I need to provide cleaning supplies for the cleaning service?

Most professional cleaning services provide their own cleaning supplies and equipment, including vacuums, mops, cleaning solutions, and microfiber cloths. However, it's always best to confirm this with the company before hiring them.
If you have specific preferences for cleaning products, such as eco-friendly or hypoallergenic options, communicate those to the cleaning service. They may accommodate your requests or allow you to provide your preferred supplies.

What should I ask a cleaning service before hiring them?

Before hiring a cleaning service, consider asking these questions to ensure they meet your requirements and expectations:

• Experience: 'How long have you been in business, and what type of cleaning services do you specialize in?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded? Can I see proof of coverage?'
• Background Checks: 'Do you conduct background checks on your employees?'
• Cleaning Supplies: 'Do you provide your own cleaning supplies and equipment, or should I provide them?'
• Cleaning Methods: 'What cleaning methods and products do you use?'
• References: 'Can you provide references from previous clients?'
• Scheduling and Availability: 'What days and times are you available for cleaning?'
• Pricing and Payment: 'What is your pricing structure, and what payment methods do you accept?'
• Cancellation Policy: 'What is your cancellation policy?'
• Satisfaction Guarantee: 'Do you offer a satisfaction guarantee? What happens if I'm not happy with the service?'

By asking these questions, you can assess their professionalism, reliability, and suitability for your cleaning needs.

How do I prevent dust from accumulating in my home?

Dust is a common household nuisance, but several preventive measures can minimize its accumulation:

• Regular dusting: Dust frequently using microfiber cloths or a duster. Pay attention to surfaces that attract dust, such as shelves, electronics, and furniture.
• Vacuuming: Vacuum carpets and rugs regularly using a vacuum cleaner with a HEPA filter to trap dust mites and allergens.
• Air Purifier: Consider using an air purifier to remove dust particles and allergens from the air.
• Reduce Clutter: Clutter provides more surfaces for dust to settle. Declutter regularly to minimize dust traps.
• Window Treatments: Wash or vacuum window treatments, such as curtains or blinds, regularly to remove dust buildup.
• Bedding: Wash bedding, including sheets, pillowcases, and blankets, weekly in hot water to remove dust mites.
• Doormats: Place doormats at entrances to trap dirt and dust from shoes before they enter your home.

By implementing these preventive measures, you can significantly reduce dust accumulation and maintain a cleaner and healthier home.