Cleaning Services Hiram

Frequently Asked Questions About Cleaning Services

What is the difference between cleaning, sanitizing, and disinfecting?

While often used interchangeably, cleaning, sanitizing, and disinfecting have distinct meanings:

• Cleaning: Removing dirt, dust, and debris from surfaces using soap or detergent and water. It improves the appearance and removes visible contaminants.
• Sanitizing: Reducing the number of bacteria on surfaces to a safe level. It uses chemical disinfectants or heat to kill or inactivate bacteria.
• Disinfecting: Killing or inactivating most disease-causing microorganisms on surfaces. It uses stronger chemical disinfectants than sanitizing and targets a wider range of pathogens.

Cleaning is usually the first step, followed by sanitizing or disinfecting depending on the level of hygiene required.

How do I clean upholstery without damaging the fabric?

Cleaning upholstery requires care to avoid damaging delicate fabrics. Follow these steps:

• Check Fabric Care Label: Always check the upholstery care label for cleaning instructions specific to the fabric. Some fabrics may require professional cleaning.
• Vacuum: Vacuum the upholstery thoroughly to remove dust and loose debris. Use a brush attachment for crevices and seams.
• Spot Cleaning: For stains, blot with a clean cloth or sponge. Avoid rubbing, as it can spread the stain. Use a mild upholstery cleaner or a homemade solution of water and mild dish soap.
• Upholstery Cleaning Machine: If the fabric is suitable for wet cleaning, you can use an upholstery cleaning machine. Follow the machine's instructions carefully and test a small, hidden area first.
• Professional Upholstery Cleaning: For delicate fabrics, deep cleaning, or stubborn stains, consider hiring a professional upholstery cleaning service. They have specialized knowledge and equipment to clean upholstery safely and effectively.

Always test any cleaning solution on a small, inconspicuous area first to avoid discoloration or damage.

What are some common cleaning mistakes to avoid?

Common cleaning mistakes can lead to ineffective cleaning, damage to surfaces, or wasted time. Here are some mistakes to avoid:

• Using the wrong cleaning products: Certain cleaning products are unsuitable for specific surfaces. Using abrasive cleaners on delicate surfaces can cause scratches or discoloration.
• Not reading product instructions: Always read and follow the instructions on cleaning products to ensure proper usage and avoid potential hazards.
• Using dirty cleaning tools: Dirty cloths, sponges, and mops can spread germs and dirt instead of cleaning them. Rinse and sanitize your cleaning tools regularly.
• Skipping ventilation: Proper ventilation is essential when using cleaning products, especially those with strong fumes. Open windows and doors to allow fresh air circulation.
• Not allowing sufficient drying time: After cleaning, allow surfaces to dry completely to prevent mold and mildew growth, particularly in humid areas like bathrooms.
• Ignoring clutter: Clutter makes cleaning more difficult and time-consuming. Declutter regularly to maintain a cleaner and more organized home.

By avoiding these common cleaning mistakes, you can improve your cleaning efficiency and achieve better results.

What should I ask a cleaning service before hiring them?

Before hiring a cleaning service, consider asking these questions to ensure they meet your requirements and expectations:

• Experience: 'How long have you been in business, and what type of cleaning services do you specialize in?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded? Can I see proof of coverage?'
• Background Checks: 'Do you conduct background checks on your employees?'
• Cleaning Supplies: 'Do you provide your own cleaning supplies and equipment, or should I provide them?'
• Cleaning Methods: 'What cleaning methods and products do you use?'
• References: 'Can you provide references from previous clients?'
• Scheduling and Availability: 'What days and times are you available for cleaning?'
• Pricing and Payment: 'What is your pricing structure, and what payment methods do you accept?'
• Cancellation Policy: 'What is your cancellation policy?'
• Satisfaction Guarantee: 'Do you offer a satisfaction guarantee? What happens if I'm not happy with the service?'

By asking these questions, you can assess their professionalism, reliability, and suitability for your cleaning needs.