Cleaning Services Monmouth

Frequently Asked Questions About Cleaning Services

What is the difference between cleaning, sanitizing, and disinfecting?

While often used interchangeably, cleaning, sanitizing, and disinfecting have distinct meanings:

• Cleaning: Removing dirt, dust, and debris from surfaces using soap or detergent and water. It improves the appearance and removes visible contaminants.
• Sanitizing: Reducing the number of bacteria on surfaces to a safe level. It uses chemical disinfectants or heat to kill or inactivate bacteria.
• Disinfecting: Killing or inactivating most disease-causing microorganisms on surfaces. It uses stronger chemical disinfectants than sanitizing and targets a wider range of pathogens.

Cleaning is usually the first step, followed by sanitizing or disinfecting depending on the level of hygiene required.

Do I need to provide cleaning supplies for the cleaning service?

Most professional cleaning services provide their own cleaning supplies and equipment, including vacuums, mops, cleaning solutions, and microfiber cloths. However, it's always best to confirm this with the company before hiring them.
If you have specific preferences for cleaning products, such as eco-friendly or hypoallergenic options, communicate those to the cleaning service. They may accommodate your requests or allow you to provide your preferred supplies.

How often should I have my house cleaned?

The frequency of house cleaning depends on factors like your lifestyle, the size of your house, and your personal preferences. Here's a general guideline:

• Weekly: Suitable for busy households with children or pets, ensuring a consistently clean and healthy environment.
• Bi-weekly: A good option for smaller households or those who maintain a relatively clean home.
• Monthly: May be sufficient for individuals or couples who live a minimalist lifestyle.
• Quarterly or Annually: Can be suitable for deep cleaning or seasonal cleaning tasks.

You can adjust the frequency based on your needs and budget. Some people opt for weekly cleaning for high-traffic areas like kitchens and bathrooms and bi-weekly cleaning for the rest of the house.

What should I ask a cleaning service before hiring them?

Before hiring a cleaning service, consider asking these questions to ensure they meet your requirements and expectations:

• Experience: 'How long have you been in business, and what type of cleaning services do you specialize in?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded? Can I see proof of coverage?'
• Background Checks: 'Do you conduct background checks on your employees?'
• Cleaning Supplies: 'Do you provide your own cleaning supplies and equipment, or should I provide them?'
• Cleaning Methods: 'What cleaning methods and products do you use?'
• References: 'Can you provide references from previous clients?'
• Scheduling and Availability: 'What days and times are you available for cleaning?'
• Pricing and Payment: 'What is your pricing structure, and what payment methods do you accept?'
• Cancellation Policy: 'What is your cancellation policy?'
• Satisfaction Guarantee: 'Do you offer a satisfaction guarantee? What happens if I'm not happy with the service?'

By asking these questions, you can assess their professionalism, reliability, and suitability for your cleaning needs.