Cleaning Services Seven Hills

Frequently Asked Questions About Cleaning Services

What is the difference between cleaning, sanitizing, and disinfecting?

While often used interchangeably, cleaning, sanitizing, and disinfecting have distinct meanings:

• Cleaning: Removing dirt, dust, and debris from surfaces using soap or detergent and water. It improves the appearance and removes visible contaminants.
• Sanitizing: Reducing the number of bacteria on surfaces to a safe level. It uses chemical disinfectants or heat to kill or inactivate bacteria.
• Disinfecting: Killing or inactivating most disease-causing microorganisms on surfaces. It uses stronger chemical disinfectants than sanitizing and targets a wider range of pathogens.

Cleaning is usually the first step, followed by sanitizing or disinfecting depending on the level of hygiene required.

How do I choose the right cleaning products for different surfaces?

Different surfaces require specific cleaning products to avoid damage and achieve optimal results. Here's a guide:

• Floors: Use floor cleaners designed for your specific floor type, such as hardwood, tile, or laminate. Avoid using harsh cleaners that can strip finishes or cause discoloration.
• Countertops: Clean granite, marble, or quartz countertops with pH-neutral cleaners to prevent etching or damage. Use disinfecting wipes or sprays for other countertops.
• Bathrooms: Use bathroom cleaners designed to remove soap scum, mildew, and hard water stains. Avoid using abrasive cleaners on fixtures or tiles.
• Glass and Mirrors: Clean windows and mirrors with glass cleaners that leave a streak-free finish. Avoid using paper towels, which can leave lint behind.
• Appliances: Clean stainless steel appliances with specialized cleaners that prevent streaks and fingerprints. Use degreasers for ovens and stovetops.

If you're unsure about the right cleaning product for a surface, consult the manufacturer's instructions or seek advice from a cleaning professional.

How do I find a cleaning service that specializes in [specific type of cleaning]?

If you need a cleaning service specializing in a particular type of cleaning, such as post-construction cleaning, window cleaning, or green cleaning, follow these steps:

• Online Directories: Use online directories like CleaningMatch to search for cleaning services in your area. Filter your search results by the specific cleaning type you need.
• Search Engines: Use search engines like Google to find cleaning services specializing in your desired cleaning type. For example, search for 'post-construction cleaning services near me' or 'eco-friendly cleaning services in [city name].'
• Ask for Referrals: Ask friends, family, neighbors, or colleagues if they know of any reputable cleaning services specializing in your desired cleaning type.
• Check Company Websites: Visit the websites of cleaning services in your area to see if they list the specific cleaning type you need among their services.
• Contact Companies Directly: Contact cleaning companies directly to inquire about their specialization in your desired cleaning type.

By using these methods, you can find a qualified cleaning service that meets your specific cleaning needs.

What should I ask a cleaning service before hiring them?

Before hiring a cleaning service, consider asking these questions to ensure they meet your requirements and expectations:

• Experience: 'How long have you been in business, and what type of cleaning services do you specialize in?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded? Can I see proof of coverage?'
• Background Checks: 'Do you conduct background checks on your employees?'
• Cleaning Supplies: 'Do you provide your own cleaning supplies and equipment, or should I provide them?'
• Cleaning Methods: 'What cleaning methods and products do you use?'
• References: 'Can you provide references from previous clients?'
• Scheduling and Availability: 'What days and times are you available for cleaning?'
• Pricing and Payment: 'What is your pricing structure, and what payment methods do you accept?'
• Cancellation Policy: 'What is your cancellation policy?'
• Satisfaction Guarantee: 'Do you offer a satisfaction guarantee? What happens if I'm not happy with the service?'

By asking these questions, you can assess their professionalism, reliability, and suitability for your cleaning needs.