Cleaning Services Union

Frequently Asked Questions About Cleaning Services

What should I ask a cleaning service before hiring them?

Before hiring a cleaning service, consider asking these questions to ensure they meet your requirements and expectations:

• Experience: 'How long have you been in business, and what type of cleaning services do you specialize in?'
• Licensing and Insurance: 'Are you licensed, insured, and bonded? Can I see proof of coverage?'
• Background Checks: 'Do you conduct background checks on your employees?'
• Cleaning Supplies: 'Do you provide your own cleaning supplies and equipment, or should I provide them?'
• Cleaning Methods: 'What cleaning methods and products do you use?'
• References: 'Can you provide references from previous clients?'
• Scheduling and Availability: 'What days and times are you available for cleaning?'
• Pricing and Payment: 'What is your pricing structure, and what payment methods do you accept?'
• Cancellation Policy: 'What is your cancellation policy?'
• Satisfaction Guarantee: 'Do you offer a satisfaction guarantee? What happens if I'm not happy with the service?'

By asking these questions, you can assess their professionalism, reliability, and suitability for your cleaning needs.

How can I get rid of tough stains on carpets?

Tough carpet stains can be challenging, but several methods can help:

• Blot, don't rub: When treating fresh stains, blot with a clean cloth or paper towel to absorb as much of the stain as possible. Rubbing can spread the stain and damage carpet fibers.
• Club Soda: For spills like wine or coffee, pour club soda on the stain, let it fizz, then blot with a clean cloth. Repeat if needed.
• Vinegar Solution: Mix equal parts white vinegar and water, apply to the stain, and blot. Vinegar helps remove stains and odors.
• Baking Soda Paste: Make a paste with baking soda and water, apply to the stain, let it dry, then vacuum. Baking soda absorbs odors and lifts stains.
• Commercial Carpet Cleaner: : Use a commercial carpet cleaner according to the instructions. Choose a cleaner specifically designed for the type of stain you're dealing with.
• Professional Carpet Cleaning: For stubborn or deeply set stains, consider hiring a professional carpet cleaning service. They have specialized equipment and expertise in stain removal.

Always test any cleaning solution on a small, inconspicuous area of the carpet first to ensure it doesn't cause discoloration or damage.

How do I get rid of pet odors in my home?

Pet odors can linger in a home, creating an unpleasant environment. Here's how to eliminate them:

• Clean Pet Bedding: Wash pet bedding regularly in hot water to remove odors and bacteria.
• Vacuum Thoroughly: Vacuum carpets, rugs, and upholstery frequently using a vacuum cleaner with a pet hair attachment.
• Enzyme Cleaners: Use enzyme cleaners specifically designed for pet odors. These cleaners break down the odor-causing molecules.
• Baking Soda: Sprinkle baking soda on carpets and upholstery, let it sit for a few hours, then vacuum. Baking soda absorbs odors.
• Air Fresheners: Use air fresheners or diffusers to mask odors temporarily.
• Professional Cleaning: For persistent odors, consider hiring a professional cleaning service specializing in pet odor removal.

Regular cleaning, enzyme cleaners, and baking soda are effective methods for eliminating pet odors and maintaining a fresh-smelling home.

Do I need to provide cleaning supplies for the cleaning service?

Most professional cleaning services provide their own cleaning supplies and equipment, including vacuums, mops, cleaning solutions, and microfiber cloths. However, it's always best to confirm this with the company before hiring them.
If you have specific preferences for cleaning products, such as eco-friendly or hypoallergenic options, communicate those to the cleaning service. They may accommodate your requests or allow you to provide your preferred supplies.