Commercial Cleaning Smith Mills

Frequently Asked Questions About Commercial Cleaning

What different kinds of commercial cleaning contracts are there?

Commercial cleaning contracts vary in duration and payment structure. Common types include:

• One-time cleaning contracts:
• Short-term contracts:
• Long-term contracts:
• Fixed-price contracts:
• Time and materials contracts:
• Performance-based contracts:

Discuss your needs and preferences with potential cleaning services to determine the most suitable contract type.

What questions should I ask potential commercial cleaning services?

Before hiring a commercial cleaning company, gather information to ensure they meet your requirements:

• Experience: 'How long have you been providing commercial cleaning services?'
• Licensing and insurance: 'Are you licensed and insured? Can I see proof of coverage?'
• Cleaning methods: 'What cleaning methods and products do you use?'
• Employee training: 'Are your employees trained and screened?'
• References: 'Can you provide references from previous clients?'
• Security: 'What security measures do you have in place?'
• Damage policy: 'What happens if something is damaged during cleaning?'
• Specialization: 'Do you have experience cleaning businesses like mine?'

Asking these questions will help you make an informed decision.

What's the best way to handle unexpected cleaning issues or emergencies?

Unexpected messes happen, and being prepared ensures a swift resolution:

• Open communication: Immediately inform your cleaning service of any issues.
• Document the problem: Take photos or videos of the issue for reference.
• Emergency contact: Have an emergency contact number for your cleaning company.
• Contingency plan: Discuss a plan for handling spills, biohazards, or other emergencies.

Proactive communication and a clear plan minimize disruption and ensure a prompt response to unexpected cleaning situations.

What are some common commercial cleaning mistakes to avoid?

Common cleaning oversights can lead to ineffective cleaning or potential damage:

• Using the wrong cleaning products: Harsh chemicals can damage certain surfaces. Choose appropriate cleaners.
• Neglecting hard-to-reach areas: Thoroughly clean behind furniture, under desks, and other often-missed spots.
• Improper disinfection protocols: Follow proper dwell times for disinfectants to effectively kill germs.
• Poor communication: Clearly communicate expectations and provide feedback to your cleaning service.
• Lack of inspections: Regularly inspect the work to ensure standards are met.

Addressing these mistakes ensures more effective and efficient cleaning.