Window Cleaning Lehigh

Frequently Asked Questions About Window Cleaning

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.

Do window cleaners clean window screens?

Yes, many window cleaning companies offer window screen cleaning as part of their services or as an add-on. Window screens accumulate dust, pollen, and debris over time, hindering airflow and detracting from the overall appearance of your windows.

Professional screen cleaning typically involves removing the screens, gently washing them with a cleaning solution, rinsing, and allowing them to dry thoroughly before reinstalling. This process removes dirt, allergens, and other particles, improving both the appearance and functionality of your screens.

Do I need to do anything to prepare for my window cleaning appointment?

To ensure a smooth and efficient window cleaning service, take these steps to prepare:

• Clear Obstructions: Remove any obstructions from windows, both inside and outside, such as furniture, curtains, or plants. This allows the cleaners easy access to the windows.
• Unlock Windows and Gates: Ensure all windows that need cleaning are unlocked and accessible. If there are gates or fences, unlock them as well.
• Secure Pets: If you have pets, secure them in a safe area away from the cleaning activity.
• Inform Cleaners of Special Requests: Communicate any special requests or concerns to the window cleaners beforehand, such as cleaning delicate windows or avoiding certain areas.

By taking these preparatory steps, you can create a more efficient and enjoyable window cleaning experience for both you and the cleaners.

What is the difference between traditional window cleaning and a water-fed pole system?

Window cleaning companies typically use one of two main methods: traditional window cleaning or a water-fed pole system.

Traditional window cleaning involves using squeegees, buckets, and cleaning solutions. This method is effective for reaching lower windows and provides a hands-on approach to cleaning.

Water-fed pole systems use purified water and a telescopic pole with a brush head to clean windows from the ground. This method is ideal for reaching high windows, eliminating the need for ladders. Purified water dries without leaving streaks or spots, providing a spotless finish.

The choice between the two methods depends on the height and accessibility of your windows, as well as your personal preference.