Window Cleaning Pomona

Frequently Asked Questions About Window Cleaning

Can I clean my own windows effectively?

While it's certainly possible to clean your own windows, achieving a professional-level, streak-free finish can be challenging. Professional window cleaners have experience, techniques, and tools (like squeegees and water-fed poles) that make cleaning more efficient and effective.

If you choose to clean your own windows, use a good quality glass cleaner and microfiber cloths. Avoid cleaning windows in direct sunlight, as the cleaning solution can dry too quickly and leave streaks. It's also crucial to take safety precautions if you're cleaning high windows, using a stable ladder and having someone spot you.

Is it safe for window cleaners to clean high-rise windows?

High-rise window cleaning can be a hazardous job, but reputable window cleaning companies prioritize safety and take precautions to minimize risks:

• Training and Certification: Professional high-rise window cleaners undergo specialized training and certification programs to learn safe working practices and rescue procedures.
• Safety Equipment: They use harnesses, ropes, and other safety equipment to secure themselves to the building while cleaning.
• Risk Assessments: Before starting a job, companies conduct thorough risk assessments to identify potential hazards and implement appropriate safety measures.
• Weather Monitoring: High-rise window cleaning is typically avoided during strong winds or adverse weather conditions to minimize risks.

Reputable window cleaning companies adhere to strict safety regulations and invest in training and equipment to ensure the well-being of their employees and the public.

Do window cleaners clean window screens?

Yes, many window cleaning companies offer window screen cleaning as part of their services or as an add-on. Window screens accumulate dust, pollen, and debris over time, hindering airflow and detracting from the overall appearance of your windows.

Professional screen cleaning typically involves removing the screens, gently washing them with a cleaning solution, rinsing, and allowing them to dry thoroughly before reinstalling. This process removes dirt, allergens, and other particles, improving both the appearance and functionality of your screens.

What should I do if my window cleaner doesn't do a good job?

If you're unhappy with the results of your window cleaning service, take these steps:

• Inspect Thoroughly: Check all windows carefully to identify any issues, such as streaks, missed spots, or damage.
• Document the Problems: Take photos or videos of any unsatisfactory areas to provide evidence.
• Contact the Company: Contact the window cleaning company immediately and politely explain the issues. Provide the documentation you gathered.
• Request a Redo: Ask the company to redo the cleaning in the unsatisfactory areas. Most reputable companies offer a satisfaction guarantee and will be willing to address your concerns.
• Leave a Review: If the company is unwilling to resolve the issues, consider leaving an honest review online to inform other potential customers.

Clear communication, documentation, and a willingness to work towards a resolution can help address unsatisfactory window cleaning results.