Commercial Cleaning East Point

Frequently Asked Questions About Commercial Cleaning

What's the best way to handle unexpected cleaning issues or emergencies?

Unexpected messes happen, and being prepared ensures a swift resolution:

• Open communication: Immediately inform your cleaning service of any issues.
• Document the problem: Take photos or videos of the issue for reference.
• Emergency contact: Have an emergency contact number for your cleaning company.
• Contingency plan: Discuss a plan for handling spills, biohazards, or other emergencies.

Proactive communication and a clear plan minimize disruption and ensure a prompt response to unexpected cleaning situations.

What should I look for in a commercial cleaning contract?

A well-drafted cleaning contract is essential to protect your interests. Key elements to include are:

• Scope of services: Clearly defined cleaning tasks and areas covered.
• Cleaning frequency: How often cleaning will be performed (daily, weekly, monthly, etc.).
• Pricing and payment terms: Detailed cost breakdown and payment schedule.
• Liability coverage: Proof of insurance for accidents or damages.
• Termination clause: Procedures for ending the contract, including notice periods.
• Service guarantees: Any guarantees of service quality or satisfaction.
• Products and equipment used: Specifications for cleaning products and equipment.

Review the contract carefully and clarify any uncertainties before signing.

Is it important for commercial cleaners to be insured and bonded?

Yes, reputable commercial cleaning companies should have both insurance and bonding:

• Insurance: Protects your business from liability in case of accidents, damages, or theft during cleaning.
• Bonding: Provides additional protection against employee dishonesty or theft.

Always verify insurance and bonding before hiring a cleaning service to safeguard your business. CleaningMatch can help you find qualified and insured cleaning professionals.

Do commercial cleaners provide their own supplies and equipment?

Most commercial cleaning services bring their own cleaning solutions and equipment. This typically includes:

• Cleaning chemicals and disinfectants:
• Vacuums, mops, and other cleaning tools:
• Buckets, cloths, and other supplies:

However, it's always best to confirm this with the specific company you hire to avoid any surprises. You can use CleaningMatch to connect with cleaners and clarify these details.